Week 4
Week 4 - November 27th Good morning, I will give my comments about today's course (CPA case group negotiations). After a course about making concession and collaboration, listening and convincing techniques (I particularly liked the part about how to answer to manipulation techniques), we made a group negotiation: CPA case. The case deals with a fight after a payroll check theft, two long-standing employees accusing a new employee to be the thief and asking for layoff in front of the head of payroll. We were split in 3 parties: Roo Smith & Dana Petski (I was part of this group with Caroline and Assem), Sandy Brown (the accused employee, Valentin) and J.T. (the head of payroll, Joy). Our negotiation was loud and not so much cooperative from our side (according to the case's instructions) but we managed to end up with a provisional solution: J.T.-Joy promised to transfer Sandy-Valentin to another department of the company while she (J.T.-Joy) will add cameras in ...